State Farm® Insurance Agent Shelly Hood

"Kendra is super efficient and made it so easy for me to understand everything. Loved working with her and this office! She is very attentive and made sure to be very thorough with any questions or concerns i may have had."

"Hands down best experience I have ever had with an insurance agent, so kind and detailed made sure to find the policy that best fit me and my sons needs , forever grateful for kendra and all her expert knowledge."

"Great working with her week work with her again for sure"

"Kendra is always available for any of my insurance needs! She responds quickly to messages and if you ask a question she doesn't have the answer too she isn't like other agents that give you some bs response she will take the time to research it and get back to you. Kendra is also really knowledgeable when it comes to all the ins and outs of the insurance world. She is really passionate about helping the working class. Give her a call for life advice and you will walk away with an amazing life insurance policy you didnt even realize you needed but couldn't pass up because it was so affordable 😅. Shelly made a great call when she brought Kendra to her State Farm team!!"

"Amazing customer service!! Loved the attention to detail, highly recommend getting a quote from them!"

"Such a bubbly energetic personality! She was very receptive to our needs."

"Wow so friendly and knowledgeable"

"It was a pleasure working with Kendra today! She was knowledgeable, efficient, thorough and patient with our questions. We weren’t exactly sure what we needed or what they offered, so she gave us several options and took the time to make sure we understood and got us what we needed. Thank you Kendra for all you do!"

"I can’t say enough good things about Kendra! She’s incredibly responsive, diligent, and knowledgeable. Kendra took the time to walk me through my policies in a way that actually made sense — and she did it all with such a friendly, approachable attitude. I truly felt like she had my best interests in mind. If you’re looking for someone who genuinely cares and knows their stuff, I highly recommend reaching out to Kendra. You’ll be in great hands!"

"Great customer service!"

"Worked with Kendra and she helped me understand what coverage I had and what I actually needed."

"Kendra was very helpful one phone call and, I was fully insured in less than an hour!"

"Nick O’Donnell was very helpful during our phone call. He answered many questions regarding life insurance for my child. He helped me understand which policy would fit our situation best. He also provided quotes for auto and rental insurance. Very nice guy!"

"I’ve worked with Kendra she let me know about everything they offer not just home and auto set me and my children up with very good life insurance thanks Kendra!"

"The agent Kendra was super friendly and helpful. Also very knowledgeable."

"I worked with Kendra, she knows so much about the products and let me know everything they offer not just home & auto! Wonderful customer service! 10/10!!!!"

"KENDRA CUSTOM SERVICE WAS ON POINT,AND SHOP AROUND,AND FOUND ME THE BEST DEAL AND GAVE ME MORE WITH RENTERS AND A LIFE INSURANCE,OVERALL A BETTER DEAL,IF U NEED A GOOD PERSO,GET AHOLD OF HER"

"Nick was insightful on what my options were and was on-top of keeping me updated throughout the process. I would definitely recommend him if you have no idea on how insurance works as he explains things very simply and in relatable terms."

"We had the pleasure of dealing with Nick O'Donnell and his customer service was outstanding. Every time I've called, he was incredibly patient and gone above and beyond to answer my questions. The entire process was easier with his help! Thank you very much Nick!!"

"Terrible service, we were patient with the employees with shelly that took 5+ business days to get back to us, if we got a response at all for quotes,questions you name it.It took them until a week ago to change the address for our policy to our address in Nebraska, despite bringing up the issue multiple times. When I went to change agents, left my original 1 star review and get my own car insured they were like the flash to get ahold of me and change the review, melody especially was helpful, UNTIL I changed my review to 5 stars, then the cold shoulder in person and over the phone, I wish ✨️you all a good life too✨️! -5 stars if I could! Thanks for the 2 years of nothing!"

"Kendra was very friendly and knowledgable in helping me with changes to my policies. She is a great addition to the Hood team! Thank you Kendra!"

"Great customer service. Kendra did a great job explaining coverages and making it super easy to understand. I know nothing about insurance but she made it simple & helped me uncover gaps I didn’t realize I had."

"Nick helped me get my insurance all squared away and got me the proper coverage I needed! Thanks Nick!"

"Kendra was great. Helped me quickly add a car to my account. Had ID cards in minutes. Thanks again."

"We received very professional, yet personal service from Shelly Hood. She is very knowledgeable and is great at explaining things."