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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annabelle Nigro

Annabelle Nigro

October 16, 2025

5  out of  5
rating by Annabelle Nigro
"Shelly & Maddy have been amazing to work with. They quoted us and set everything up so seamlessly. Very appreciative that they saved us money and made this process so simple."
We responded:
"Great to hear!!! Thanks for being Good with Hood!!"
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CJ Hood

October 15, 2025

5  out of  5
rating by CJ Hood
"Shelly and her team were so kind and welcoming-- they truly made my experience a great one. I felt very cared for during the entire experience and they were great about walking me through the process of choosing insurance and answering my questions. GREAT team atmosphere as well, I would definitely recommend Shelly to anyone looking for insurance!"
We responded:
"Aw thanks CJ!!!! I love that you are Good with Hood and not even related to me!!"
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Taylor Thompson

October 8, 2025

5  out of  5
rating by Taylor Thompson
"Shelly is absolutely amazing! I cannot say enough good things about her! She made everything so smooth!"
We responded:
"Thanks Taylor so glad you had a good experience!!"
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Edgar Romero

September 18, 2025

5  out of  5
rating by Edgar Romero
"Shelly is very sweet and super informative on a lot of topics. Me and my wife both really appreciate her hard work!"
We responded:
"Thank you so much for being Good with Hood!"
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Sarah Keavy

September 9, 2025

5  out of  5
rating by Sarah Keavy
"I spoke with Maddy and Kendra about getting new homeowner’s and auto insurance. I had Nationwide and was told they were one of the cheapest but still one of the best insurance companies. I called State Farm at Shelly Hood’s office and Maddy was able to get me set up with auto insurance (same coverage) for $92 instead of $133 and homeowner’s for over $1600 cheaper! Both Maddy and Kendra are very knowledgeable, fun and friendly! I 100% recommend getting coverage through them!"
We responded:
"So glad we got you the best coverage at the best price!"
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bridget wiggins

September 2, 2025

5  out of  5
rating by bridget wiggins
"Had a great experience setting up my car insurance with Nick! He helped me find the right coverage, and explained each step towards getting everything done in a timely manner! Will definitely be recommending my friends to Nick!"
We responded:
"Thanks for the review glad to have you Good with Hood!!"
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Shaun Dau

September 1, 2025

5  out of  5
rating by Shaun Dau
"I want to thank Madison Greve for helping me find insurance that I needed, she was understanding, sophisticated, and patience with me through the process. Highly recommended she won’t disappoint, Thank you so much!"
We responded:
"Maddy is fantastic-thanks for the review!"
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Jessica Moore

August 29, 2025

5  out of  5
rating by Jessica Moore
"Kendra was very polite, understanding and helpful. Much better than all the other experiences Ive had!"
We responded:
"So good to hear!"
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Arry C

August 29, 2025

5  out of  5
rating by Arry C
"Kendra helped me understand things about insurance that I didn’t even know! Definitely recommend working with her!!"
We responded:
"Kendra is great at educating!"
Profile photo of Chris Greve

Chris Greve

August 29, 2025

5  out of  5
rating by Chris Greve
"I have had excellent customer service service with Madison! She went above and beyond explaining things to me.Truly made my transition very easy. Thank you!"
We responded:
"Maddy is the best!"
Profile photo of Christian Morgan

Christian Morgan

August 28, 2025

5  out of  5
rating by Christian Morgan
"Maddy Greve helped me switch from an old auto and renter’s policy. She added more value to the experience than expected and was able lower my monthly rate. Professional experience, 10/10 would again. Thank you!!"
We responded:
"I love this! Thanks for being Good with Hood!"
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Luke Simpson

August 28, 2025

5  out of  5
rating by Luke Simpson
"Maddy was amazing! 🙏🏽"
We responded:
"She is the best!"
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KJ Anoui

August 28, 2025

5  out of  5
rating by KJ Anoui
"Maddy was amazing"
We responded:
"Thanks for the five star review!"
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Megan Mackey

August 28, 2025

5  out of  5
rating by Megan Mackey
"Kendra made my experience so quick and easy, she also had great customer service!"
We responded:
"She is great at what she does!"
Profile photo of Scott Alloway

Scott Alloway

August 26, 2025

5  out of  5
rating by Scott Alloway
"Kendra was very helpful and knowledgeable in what I was needing as far as my insurance needs and she kept true to her word and saved me money with my monthly premium payment. She is a great asset to your business."
We responded:
"Kendra is great at what she does!"
Profile photo of amber gagne

amber gagne

August 25, 2025

5  out of  5
rating by amber gagne
"Kendra did a fantastic job with quoting my son and I with affordable insurance. She was efficient and gave great effort into completing our policies. Thanks a bunch, Kendra and the State Farm family!"
We responded:
"Thanks for being Good with Hood!!!"
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Lizzy burbridge

August 20, 2025

5  out of  5
rating by Lizzy burbridge
"Nick was super quick and helpful in finding me a new insurance plan that bundled my car and home and saved me money! He was available for any questions I had and made the process super simple and easy. Super grateful for his help!"
We responded:
"We try to always focus on simplicity while ensuring proper coverage!"
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Carrie Brammer

August 15, 2025

5  out of  5
rating by Carrie Brammer
"Kendra saved me money on my auto insurance and the set up process was so quick and easy!! Highly recommend going through her!"
We responded:
"Kendra does a great job with creating Personal Price Plans!"
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Kray Trapp

August 14, 2025

5  out of  5
rating by Kray Trapp
"Maddy was able to get back to me quickly & was able to send me a quote for both home and car .."
We responded:
"Maddy is efficient and timely in her response-thanks for the review!"
Profile photo of Dezeray Dishmon

Dezeray Dishmon

July 30, 2025

5  out of  5
rating by Dezeray Dishmon
"Kendra is super efficient and made it so easy for me to understand everything. Loved working with her and this office! She is very attentive and made sure to be very thorough with any questions or concerns i may have had."
We responded:
"Kendra is amazing!!"
Profile photo of Sylvia Torres

Sylvia Torres

July 29, 2025

5  out of  5
rating by Sylvia Torres
"Hands down best experience I have ever had with an insurance agent, so kind and detailed made sure to find the policy that best fit me and my sons needs , forever grateful for kendra and all her expert knowledge."
We responded:
"Love having you good with Hood!"
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Ryan Alsager

July 28, 2025

5  out of  5
rating by Ryan Alsager
"Great working with her week work with her again for sure"
We responded:
"Thanks for the five star review!"
Profile photo of Lisa Mendoza

Lisa Mendoza

July 28, 2025

5  out of  5
rating by Lisa Mendoza
"Kendra is always available for any of my insurance needs! She responds quickly to messages and if you ask a question she doesn't have the answer too she isn't like other agents that give you some bs response she will take the time to research it and get back to you. Kendra is also really knowledgeable when it comes to all the ins and outs of the insurance world. She is really passionate about helping the working class. Give her a call for life advice and you will walk away with an amazing life insurance policy you didnt even realize you needed but couldn't pass up because it was so affordable 😅. Shelly made a great call when she brought Kendra to her State Farm team!!"
We responded:
"Kendra is amazing at what she does!!"
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pamela

July 18, 2025

5  out of  5
rating by pamela
"Amazing customer service!! Loved the attention to detail, highly recommend getting a quote from them!"
We responded:
"Thank you so much for being Good with Hood!"
Profile photo of Alice Attene

Alice Attene

July 18, 2025

5  out of  5
rating by Alice Attene
"Such a bubbly energetic personality! She was very receptive to our needs."
We responded:
"Glad we took good care of you Alice!"