Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryland Johnson

Ryland Johnson

November 27, 2025

5  out of  5
rating by Ryland Johnson
"Shelly! She’ll shell you the best insurance!"
We responded:
"LOL thanks Ryland!"
Profile photo of Drew Higgins (Drew)

Drew Higgins (Drew)

November 27, 2025

5  out of  5
rating by Drew Higgins (Drew)
"Shelly is possibly my favorite person on this planet. I’d recommend her any day!"
We responded:
"You’re the best Drew!!"
Profile photo of Jincey Taylor

Jincey Taylor

November 24, 2025

5  out of  5
rating by Jincey Taylor
"Amazing experience! Highly recommend!! Not only was my quote much cheaper Shelly and Maddy were so nice to work with!!"
We responded:
"We are so happy to have you Good with Hood!!"
Profile photo of Chad Hartnett

Chad Hartnett

November 18, 2025

5  out of  5
rating by Chad Hartnett
"Obtained auto, home, and umbrella insurance. Great customer service and price! Madison Greve was amazing throughout the process. Very happy I switched to Shelly Hood’s agency."
We responded:
"Maddy did a great job! Welcome to Good with Hood!"
Profile photo of Ellen Long

Ellen Long

November 13, 2025

5  out of  5
rating by Ellen Long
"What an excellent agent. She goes out of her way to get you the best insurance based on your needs."
We responded:
"Thanks Ellen we are so grateful!"
Profile photo of Tim O'Connor

Tim O'Connor

November 12, 2025

5  out of  5
rating by Tim O'Connor
"We just switched our Home, Auto & Umbrella policies to State Farm and Shelly Hood. We worked with both Shelly and Madison and we couldn't be more pleased with their knowledge and customer service. They are both very professional and extremely easy to work with. They took as much time as we needed to explain all the details and options that were available to us. Also, the savings over our previous insurance carrier were significant, and we actually received more extensive coverage with a deductible that half of what we were previously paying. I highly recommend them if you are shopping for new insurance!"
We responded:
"Thank you for the review we are thrilled to have you!"
Profile photo of David O'Donnell

David O'Donnell

October 20, 2025

5  out of  5
rating by David O'Donnell
"Nick saved us $1700 a year on our home and auto!"
We responded:
"Love that!! Glad to have you Good with Hood!!!"
Profile photo of Jenna Brende

Jenna Brende

October 19, 2025

5  out of  5
rating by Jenna Brende
"Shelly is the best. Every time I talk to Shelly, I feel heard, valued, and genuinely cared for. She takes the time to explain things clearly and always makes sure I feel understood. It’s rare to find someone so kind and personable in the insurance world—Shelly truly looks out for her people. I’m so grateful to have her as my agent!"
We responded:
"This means so much Jenna thank you!!!"
Profile photo of Annabelle Nigro

Annabelle Nigro

October 16, 2025

5  out of  5
rating by Annabelle Nigro
"Shelly & Maddy have been amazing to work with. They quoted us and set everything up so seamlessly. Very appreciative that they saved us money and made this process so simple."
We responded:
"Great to hear!!! Thanks for being Good with Hood!!"
Profile photo of CJ Hood

CJ Hood

October 15, 2025

5  out of  5
rating by CJ Hood
"Shelly and her team were so kind and welcoming-- they truly made my experience a great one. I felt very cared for during the entire experience and they were great about walking me through the process of choosing insurance and answering my questions. GREAT team atmosphere as well, I would definitely recommend Shelly to anyone looking for insurance!"
We responded:
"Aw thanks CJ!!!! I love that you are Good with Hood and not even related to me!!"
Profile photo of Taylor Thompson

Taylor Thompson

October 8, 2025

5  out of  5
rating by Taylor Thompson
"Shelly is absolutely amazing! I cannot say enough good things about her! She made everything so smooth!"
We responded:
"Thanks Taylor so glad you had a good experience!!"
Profile photo of Edgar Romero

Edgar Romero

September 18, 2025

5  out of  5
rating by Edgar Romero
"Shelly is very sweet and super informative on a lot of topics. Me and my wife both really appreciate her hard work!"
We responded:
"Thank you so much for being Good with Hood!"
Profile photo of Sarah Keavy

Sarah Keavy

September 9, 2025

5  out of  5
rating by Sarah Keavy
"I spoke with Maddy and Kendra about getting new homeowner’s and auto insurance. I had Nationwide and was told they were one of the cheapest but still one of the best insurance companies. I called State Farm at Shelly Hood’s office and Maddy was able to get me set up with auto insurance (same coverage) for $92 instead of $133 and homeowner’s for over $1600 cheaper! Both Maddy and Kendra are very knowledgeable, fun and friendly! I 100% recommend getting coverage through them!"
We responded:
"So glad we got you the best coverage at the best price!"
Profile photo of bridget wiggins

bridget wiggins

September 2, 2025

5  out of  5
rating by bridget wiggins
"Had a great experience setting up my car insurance with Nick! He helped me find the right coverage, and explained each step towards getting everything done in a timely manner! Will definitely be recommending my friends to Nick!"
We responded:
"Thanks for the review glad to have you Good with Hood!!"
Profile photo of Shaun Dau

Shaun Dau

September 1, 2025

5  out of  5
rating by Shaun Dau
"I want to thank Madison Greve for helping me find insurance that I needed, she was understanding, sophisticated, and patience with me through the process. Highly recommended she won’t disappoint, Thank you so much!"
We responded:
"Maddy is fantastic-thanks for the review!"
Profile photo of Jessica Moore

Jessica Moore

August 29, 2025

5  out of  5
rating by Jessica Moore
"Kendra was very polite, understanding and helpful. Much better than all the other experiences Ive had!"
We responded:
"So good to hear!"
Profile photo of Arry C

Arry C

August 29, 2025

5  out of  5
rating by Arry C
"Kendra helped me understand things about insurance that I didn’t even know! Definitely recommend working with her!!"
We responded:
"Kendra is great at educating!"
Profile photo of Chris Greve

Chris Greve

August 29, 2025

5  out of  5
rating by Chris Greve
"I have had excellent customer service service with Madison! She went above and beyond explaining things to me.Truly made my transition very easy. Thank you!"
We responded:
"Maddy is the best!"
Profile photo of Christian Morgan

Christian Morgan

August 28, 2025

5  out of  5
rating by Christian Morgan
"Maddy Greve helped me switch from an old auto and renter’s policy. She added more value to the experience than expected and was able lower my monthly rate. Professional experience, 10/10 would again. Thank you!!"
We responded:
"I love this! Thanks for being Good with Hood!"
Profile photo of Luke Simpson

Luke Simpson

August 28, 2025

5  out of  5
rating by Luke Simpson
"Maddy was amazing! 🙏🏽"
We responded:
"She is the best!"
Profile photo of KJ Anoui

KJ Anoui

August 28, 2025

5  out of  5
rating by KJ Anoui
"Maddy was amazing"
We responded:
"Thanks for the five star review!"
Profile photo of Megan Mackey

Megan Mackey

August 28, 2025

5  out of  5
rating by Megan Mackey
"Kendra made my experience so quick and easy, she also had great customer service!"
We responded:
"She is great at what she does!"
Profile photo of Scott Alloway

Scott Alloway

August 26, 2025

5  out of  5
rating by Scott Alloway
"Kendra was very helpful and knowledgeable in what I was needing as far as my insurance needs and she kept true to her word and saved me money with my monthly premium payment. She is a great asset to your business."
We responded:
"Kendra is great at what she does!"
Profile photo of amber gagne

amber gagne

August 25, 2025

5  out of  5
rating by amber gagne
"Kendra did a fantastic job with quoting my son and I with affordable insurance. She was efficient and gave great effort into completing our policies. Thanks a bunch, Kendra and the State Farm family!"
We responded:
"Thanks for being Good with Hood!!!"
Profile photo of Lizzy burbridge

Lizzy burbridge

August 20, 2025

5  out of  5
rating by Lizzy burbridge
"Nick was super quick and helpful in finding me a new insurance plan that bundled my car and home and saved me money! He was available for any questions I had and made the process super simple and easy. Super grateful for his help!"
We responded:
"We try to always focus on simplicity while ensuring proper coverage!"