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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Hoch

Rachel Hoch

December 31, 2025

5  out of  5
rating by Rachel Hoch
"Shelly and team are responsive and attentive to details. I appreciate the knowledge around life insurance in particular. Highly recommend!!"
We responded:
"Thanks for being Good with Hood!"
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Elsa Covi

December 31, 2025

5  out of  5
rating by Elsa Covi
"Shelly is one of the most resourceful people I know! She has been a close friend for a long time and I would absolutely trust her with anything insurance-related!"
We responded:
"Thanks Elsa!!! "
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Troy Donnelly

December 31, 2025

5  out of  5
rating by Troy Donnelly
"Shelly is a great agent and even better person"
We responded:
"Thanks Troy!!! "
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Jim Henry

December 30, 2025

5  out of  5
rating by Jim Henry
"I saw a Facebook post about a large auto decrease earlier this month , after I got my free quote I decided to go with it because price was unbeatable , it was very easy smooth transaction thanks to Maddison she was extremely helpful through my process very appreciative of your offices service !!"
We responded:
"Love this!!! Best rates and great coverage!!"
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Matt Neuhaus

December 30, 2025

5  out of  5
rating by Matt Neuhaus
"Shelly has been awesome to work with. Explained everything in a way that made sense and didn't rush the process. Set up was smooth, explanation was great, feeling like I have someone to call when I need support, priceless."
We responded:
"Thanks for the five star review!"
Profile photo of Tom Smith

Tom Smith

December 30, 2025

5  out of  5
rating by Tom Smith
"I had a very great experience with Maddy Greve , she helped me switch over car insurance and got me a really good quote , 10/10 service and I’m very pleased with my new plan !!"
We responded:
"Love hearing this Tom! And Maddy is the best!"
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Chris Burnett

December 23, 2025

5  out of  5
rating by Chris Burnett
"I was able to sit down and talk with Shelly about insurance options and other things I should be considering. She is super knowledgeable and made the whole process very easy."
We responded:
"Thanks so much Christopher !!!"
Profile photo of Matt Penrod

Matt Penrod

December 18, 2025

5  out of  5
rating by Matt Penrod
"I got to say, I love working with State Farm and the girls at Shelly Hood's office. When I switched they were so helpful and they answered all my questions. Since working with them they have been prompt and efficient and I couldn't be happier. Thank you, Danielle, for referring me to this office."
We responded:
"Thanks Matt!! Welcome to Good with Hood!!"
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Alyssia Halde

December 17, 2025

5  out of  5
rating by Alyssia Halde
"Great prices! Amazing coverage! Affordable! The agents break down your insurance and your coverage. They also take time out to meet you and make sure to answer any questions!"
We responded:
"Thank you for the feedback so glad you are Good with Hood!!!"
Profile photo of Hope Young

Hope Young

December 17, 2025

5  out of  5
rating by Hope Young
"I just got a new car and switched from Allstate. Maddy was so helpful with letting me know my different options for coverage and the sign up was so quick and easy! Their app is easy to use and they have amazing customer service!"
We responded:
"Great to hear and Maddy is the best!!"
Profile photo of Ryland Johnson

Ryland Johnson

November 27, 2025

5  out of  5
rating by Ryland Johnson
"Shelly! She’ll shell you the best insurance!"
We responded:
"LOL thanks Ryland!"
Profile photo of Drew Higgins (Drew)

Drew Higgins (Drew)

November 27, 2025

5  out of  5
rating by Drew Higgins (Drew)
"Shelly is possibly my favorite person on this planet. I’d recommend her any day!"
We responded:
"You’re the best Drew!!"
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Jincey Taylor

November 24, 2025

5  out of  5
rating by Jincey Taylor
"Amazing experience! Highly recommend!! Not only was my quote much cheaper Shelly and Maddy were so nice to work with!!"
We responded:
"We are so happy to have you Good with Hood!!"
Profile photo of Chad Hartnett

Chad Hartnett

November 18, 2025

5  out of  5
rating by Chad Hartnett
"Obtained auto, home, and umbrella insurance. Great customer service and price! Madison Greve was amazing throughout the process. Very happy I switched to Shelly Hood’s agency."
We responded:
"Maddy did a great job! Welcome to Good with Hood!"
Profile photo of Ellen Long

Ellen Long

November 13, 2025

5  out of  5
rating by Ellen Long
"What an excellent agent. She goes out of her way to get you the best insurance based on your needs."
We responded:
"Thanks Ellen we are so grateful!"
Profile photo of Tim O'Connor

Tim O'Connor

November 12, 2025

5  out of  5
rating by Tim O'Connor
"We just switched our Home, Auto & Umbrella policies to State Farm and Shelly Hood. We worked with both Shelly and Madison and we couldn't be more pleased with their knowledge and customer service. They are both very professional and extremely easy to work with. They took as much time as we needed to explain all the details and options that were available to us. Also, the savings over our previous insurance carrier were significant, and we actually received more extensive coverage with a deductible that half of what we were previously paying. I highly recommend them if you are shopping for new insurance!"
We responded:
"Thank you for the review we are thrilled to have you!"
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David O'Donnell

October 20, 2025

5  out of  5
rating by David O'Donnell
"Nick saved us $1700 a year on our home and auto!"
We responded:
"Love that!! Glad to have you Good with Hood!!!"
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Jenna Brende

October 19, 2025

5  out of  5
rating by Jenna Brende
"Shelly is the best. Every time I talk to Shelly, I feel heard, valued, and genuinely cared for. She takes the time to explain things clearly and always makes sure I feel understood. It’s rare to find someone so kind and personable in the insurance world—Shelly truly looks out for her people. I’m so grateful to have her as my agent!"
We responded:
"This means so much Jenna thank you!!!"
Profile photo of Annabelle Nigro

Annabelle Nigro

October 16, 2025

5  out of  5
rating by Annabelle Nigro
"Shelly & Maddy have been amazing to work with. They quoted us and set everything up so seamlessly. Very appreciative that they saved us money and made this process so simple."
We responded:
"Great to hear!!! Thanks for being Good with Hood!!"
Profile photo of CJ Hood

CJ Hood

October 15, 2025

5  out of  5
rating by CJ Hood
"Shelly and her team were so kind and welcoming-- they truly made my experience a great one. I felt very cared for during the entire experience and they were great about walking me through the process of choosing insurance and answering my questions. GREAT team atmosphere as well, I would definitely recommend Shelly to anyone looking for insurance!"
We responded:
"Aw thanks CJ!!!! I love that you are Good with Hood and not even related to me!!"
Profile photo of Taylor Thompson

Taylor Thompson

October 8, 2025

5  out of  5
rating by Taylor Thompson
"Shelly is absolutely amazing! I cannot say enough good things about her! She made everything so smooth!"
We responded:
"Thanks Taylor so glad you had a good experience!!"
Profile photo of Edgar Romero

Edgar Romero

September 18, 2025

5  out of  5
rating by Edgar Romero
"Shelly is very sweet and super informative on a lot of topics. Me and my wife both really appreciate her hard work!"
We responded:
"Thank you so much for being Good with Hood!"
Profile photo of Sarah Keavy

Sarah Keavy

September 9, 2025

5  out of  5
rating by Sarah Keavy
"I spoke with Maddy and Kendra about getting new homeowner’s and auto insurance. I had Nationwide and was told they were one of the cheapest but still one of the best insurance companies. I called State Farm at Shelly Hood’s office and Maddy was able to get me set up with auto insurance (same coverage) for $92 instead of $133 and homeowner’s for over $1600 cheaper! Both Maddy and Kendra are very knowledgeable, fun and friendly! I 100% recommend getting coverage through them!"
We responded:
"So glad we got you the best coverage at the best price!"
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bridget wiggins

September 2, 2025

5  out of  5
rating by bridget wiggins
"Had a great experience setting up my car insurance with Nick! He helped me find the right coverage, and explained each step towards getting everything done in a timely manner! Will definitely be recommending my friends to Nick!"
We responded:
"Thanks for the review glad to have you Good with Hood!!"
Profile photo of Shaun Dau

Shaun Dau

September 1, 2025

5  out of  5
rating by Shaun Dau
"I want to thank Madison Greve for helping me find insurance that I needed, she was understanding, sophisticated, and patience with me through the process. Highly recommended she won’t disappoint, Thank you so much!"
We responded:
"Maddy is fantastic-thanks for the review!"