State Farm® Insurance Agent Shelly Hood

"Nick O’Donnell was very helpful during our phone call. He answered many questions regarding life insurance for my child. He helped me understand which policy would fit our situation best. He also provided quotes for auto and rental insurance. Very nice guy!"

"I’ve worked with Kendra she let me know about everything they offer not just home and auto set me and my children up with very good life insurance thanks Kendra!"

"The agent Kendra was super friendly and helpful. Also very knowledgeable."

"I worked with Kendra, she knows so much about the products and let me know everything they offer not just home & auto! Wonderful customer service! 10/10!!!!"

"KENDRA CUSTOM SERVICE WAS ON POINT,AND SHOP AROUND,AND FOUND ME THE BEST DEAL AND GAVE ME MORE WITH RENTERS AND A LIFE INSURANCE,OVERALL A BETTER DEAL,IF U NEED A GOOD PERSO,GET AHOLD OF HER"

"Nick was insightful on what my options were and was on-top of keeping me updated throughout the process. I would definitely recommend him if you have no idea on how insurance works as he explains things very simply and in relatable terms."

"We had the pleasure of dealing with Nick O'Donnell and his customer service was outstanding. Every time I've called, he was incredibly patient and gone above and beyond to answer my questions. The entire process was easier with his help! Thank you very much Nick!!"

"Terrible service, we were patient with the employees with shelly that took 5+ business days to get back to us, if we got a response at all for quotes,questions you name it.It took them until a week ago to change the address for our policy to our address in Nebraska, despite bringing up the issue multiple times. When I went to change agents, left my original 1 star review and get my own car insured they were like the flash to get ahold of me and change the review, melody especially was helpful, UNTIL I changed my review to 5 stars, then the cold shoulder in person and over the phone, I wish ✨️you all a good life too✨️! -5 stars if I could! Thanks for the 2 years of nothing!"

"Kendra was very friendly and knowledgable in helping me with changes to my policies. She is a great addition to the Hood team! Thank you Kendra!"

"Great customer service. Kendra did a great job explaining coverages and making it super easy to understand. I know nothing about insurance but she made it simple & helped me uncover gaps I didn’t realize I had."

"Nick helped me get my insurance all squared away and got me the proper coverage I needed! Thanks Nick!"

"Kendra was great. Helped me quickly add a car to my account. Had ID cards in minutes. Thanks again."

"We received very professional, yet personal service from Shelly Hood. She is very knowledgeable and is great at explaining things."

"Shelly is the bomb!! I can’t recommend a better agent!"

"Bella was a big help getting my renter’s insurance going! I will recommend this office to all my friends. Thanks for your assistance!"

"Bella is the best! Gave me all the info I needed and more!"

"Shelly and her group are absolutely amazing!! Highly suggest utilizing there knowledge and experience!!"

"So far the best company i’ve worked with !!! Madison was awesome at providing me with the information i needed and also got me a great deal on my home insurance as well !!!"

"Madison was great to work with and promptly answered my questions and requests. Happy to be back with State Farm!"

"We have been working with Madison since last July. Trying to buy a house in the midst of all the storms and trying to lock in insurance was a challenge but the Hood Team and Madison made it a breeze. We were able to get exceptional coverage and a very competitive rate. They answered all our questions and the process was hassle free. Madison is extremely responsive whether its been home our auto questions. Can’t go wrong with this group!"

"Nick from State Farm was an absolute peach- he went above and beyond answering all my questions and breaking things down clearly:) Would crash just to talk to Nick again.. kidding!"

"Amazing customer service !!"

"Shelby helped me set up a policy that provided so much more coverage than what I previously had, for the same price I was already paying! She was so insightful, knowledgeable and understanding. Having twins turning 16 in May I am confident knowing we are covered! Shelby was able to bundle my renters, auto, and life insurance. Absolutely amazing!!!!! 5 stars!!!!"

"Everyone at Shelly’s office was very helpful and quick to respond. Thank you!"

"Shelly and her team did a great job comparing coverages and making sure my liability coverage was what I needed."